Mindway AI to collaborate with the Hellenic Gaming Commission on problem gambling prevention

Danish software company Mindway AI has announced a new collaboration with the Hellenic Gaming Commission to enhance player protection in the Greek gambling industry. The two parties seek to elaborate on the risk assessment methodology applied to assess whether a player is about to develop problem gambling behavior. 

Mindway AI, which creates tech solutions for fully automatic detection and monitoring of at-risk and problem gambling behavior, has signed a Memorandum of Cooperation with the Hellenic Gaming Commission on issues related to Responsible Gambling, the protection of players, and gambling addiction prevention.

Rasmus Kjaergaard, CEO at Mindway AI, commented: “We are pleased that the Hellenic Gaming Commission has shown us the trust to collaborate with us utilizing our in-depth scientific expertise and potentially our award-winning player protection software built on a unique combination of neuroscience, AI, and human psychologists’ assessments.”

Originally, Mindway AI’s player protection software was developed to be implemented by operators as an early detector of problematic gambling behavior. But the company says it has found that it might be used across an entire market as well.

“The idea of using our expertise and maybe our software across a full market gambling jurisdiction in Greece is exciting and innovative. Together with the Hellenic Gambling Commission, we intend to co-create the needed adjustments to adapt to the extra requirements that may occur when this new approach can cover a whole market and not solely individual operators,” Kjaergaard added.

Within the framework of their collaboration, the two parties will evaluate the use of AI software in combination with neuroscientific insights and expert assessments to identify at-risk gambling behavior. 

The Hellenic Gaming Commission will then seek to take initiatives and proper measures and proceed with interventions, both at the regulatory and supervisory-audit levels, to handle at-risk gambling behavior and minimize the harm related to gambling addiction.