Sofia-based casino Palms Royale records 160k+ visits in the last 14 months

Sofia-based casino Palms Royale has been visited 162,875 times from the beginning of January 2022 to the first days of March 2023, according to a new report. During the last 14 months, the casino has registered more than 20,000 new customers. 

Deemed by its authorities the “largest entertainment complex and casino in Las Vegas style on the Balkan peninsula,” the property will soon celebrate its second birthday.

Palms Royale is located in the Bulgarian capital’s tallest and most luxurious building, Grand Hotel Millennium Sofia. It offers exclusive holiday packages “designed to meet all the specific customer requirements.”

For a period of a year and two months, 20,430 new clients have been registered in the casino. Most come from Israel, Italy, Turkey, Greece, Cyprus, France, Germany, Macedonia, Serbia, and the UK.

Rudi Bakov

Rudi Bakov, CEO of Palms Royale Sofia, said: “We are very proud that, apart from countries like Israel and Turkey, where these services are not offered, we welcome many people from places known for their nightlife and gaming tourism. This shows that the level of services we offer is very high.”

Very often after their first visit, our guests return to us, which is proof that we have succeeded in building trust with the clients and we’ve managed to deliver them a complex experience that they associate with very positive emotions,” he added.

According to Bakov, there is a tendency for foreign tourists to increase. The most active period is November-January. The executive also explained that these visits have a very positive impact on the Bulgarian economy because, during their stay, tourists engage in a range of activities through which they support small and medium businesses.