10Bet operator Blue Star Planet to pay $742K after UKGC uncovers AML, social responsibility failures

Blue Star Planet, trading as 10Bet, will pay £620,000 ($742,000) after a UK Gambling Commission investigation revealed social responsibility and anti-money laundering failures, the regulator announced on Thursday. The operator – which runs 10bet.co.uk – will pay the money as part of a settlement with the Commission.

The failings were identified following a compliance assessment that was conducted by Commission Officials on June 22-25, 2021. Between November 2019 and June 2021, the company failed to comply with a number of License Conditions and Codes of Practice.

These involve compliance for the prevention of money laundering and terrorist financing and requirements for operators based in foreign jurisdictions to comply with the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017. 

The company also failed to meet the requirements for licensees to display on every screen from which customers access a statement that they are licensed and regulated by the UKGC; and did not comply with the requirement for licensees to interact with customers in a way that minimizes the risk of gambling harm.

Not only will the company have to pay the financial penalty imposed by the regulator, but also pay GBP 3,571 towards the Commission’s costs of investigating the case. 

Back in January, the regulator mandated online gaming operator In Touch Games (ITG) to pay a £6.1 million ($7.5 million) penalty after an investigation revealed social responsibility and anti-money laundering failures. The operator – which runs 11 websites including bonusboss.co.uk, cashmo.co.uk, drslot.co.uk, jammymonkey.com, and slotfactory.com – failed a compliance assessment last March.   

Social responsibility failures detected in ITG’s operations include not interacting with a customer until seven weeks after they had been flagged for interaction for erratic play patterns and extended periods of play.